## RETURN —-
Our policy is designed for 30 days. If after the purchase has passed 30 days, unfortunately, we can not offer you a refund or exchange. To be eligible for a refund, your product must be unused and in the same condition as you received it. It must also be in the original packaging. Several types of goods are exempt from return. Perishable goods such as food, flowers, newspapers and magazines can not be returned. We also do not accept products that are related to personal care products or sanitary equipment, hazardous materials or flammable liquids or gases.
Additional non-refundable items: – Gift cards – Downloadable software products, digital goods and services – Some items of sanitation and personal hygiene.
In order to issue a refund, we require a receipt or a receipt for the purchase. Please do not send your purchase back to the manufacturer. There are certain situations where only partial reimbursement is provided: (if applicable) – Books with obvious usage signs – CDs, DVDs, VHS tapes, software, video games, cassettes or vinyl records that have been opened. – Any product that is not in its original condition is damaged, or in which parts are missing for reasons not arising from our error. – Any product that returns more than 30 days after delivery
### Refunds (if applicable)
After the returned goods are received and verified, we will send you an e-mail message to notify you that we received the returned goods. We will also notify you of the approval or rejection of the refund. If it is approved, then your refund will be processed and the amount will be automatically transferred to your credit card or by the original payment method within a certain number of days.
### Late or missing refunds (if applicable)
If you have not received a refund, first check your bank account. Then, contact the credit card company. It may take some time before your refund will be officially credited to your card. Then contact the bank. Often there is some processing time before the transfer of a refund. If you have done all this and you have not received a refund, please contact us at firstname.lastname@example.org.
### Discounted goods (if applicable)
Only goods with standard prices can be returned; unfortunately, goods with a discount can not be returned.
### Exchange (if applicable)
We replace the goods only if they are faulty or damaged. If you need to exchange it for a similar product, send us an e-mail at email@example.com and send your goods to address provided via email.
If the goods were marked as a gift when purchased and sent directly to you, you will receive a credit for the return amount as a gift. After the returned goods are received, the gift certificate will be sent to you by mail. If the product was not marked as a gift when you bought it, or if the donor ordered you to send it yourself to give you a gift later, we will send a refund to the donor, and he will find out about your return.
In order to return the goods, you must send your product to the address provided via email. You need to pay for the return shipping cost from your own funds. Shipping costs are non-refundable. If you receive a refund, the return shipping cost will be deducted from your refund. Depending on where you live, the time for delivery of the exchanged goods to you may vary. If you ship goods worth more than $ 75, you should consider using delivery services with tracking or purchasing insurance to send. We can not guarantee that we will receive the returned goods.
— Last updated: November 21, 2019